In the concrete industry, every minute counts. Customers expect reliable delivery, and production lines cannot come to a standstill. Hellebrekers is introducing a renewed continuity plan that prevents downtime, accelerates recovery and safeguards knowledge within your organisation.
Demand for reliable delivery remains high, while downtime is simply not acceptable. With the continuity plan, delivery reliability and process certainty are assured, risks are reduced and costs remain manageable, fully aligned with production schedules, maintenance windows and the risk profile of the plant.
1) Proactive management
we provide proactive management: we continuously monitor and maintain your systems, detect deviations at an early stage and intervene before they affect your production. Based on trends in notifications and data, you receive targeted recommendations for process and control improvements. In addition, our control technology specialist visits you annually to inspect the condition of your installation, advise on control system optimisations and provide specific guidance regarding your tClick Vision server. During this visit, we also check the backups of all settings.
2) Reactive support in the event of incidents
In addition to proactive management, we provide a fallback scenario for incidents, allowing you to continue operations in a controlled manner until full recovery is achieved. Our engineers are available in accordance with the agreed service guarantees and response levels (office hours, 24/5 or 24/7) to get you back up and running quickly and safely.
3) Partnership based on clear agreements
With a solid plan come clear agreements. We record when you can call on us, where our expertise makes the difference and what remains your own responsibility. This prevents misunderstandings when it really matters.
4) Building and retaining knowledge
We invest in building and retaining knowledge. Together, we develop a practical knowledge base and ensure that your team can operate the plant independently and without issues. By analysing service requests and advisory data, we provide targeted recommendations on any knowledge gaps or opportunities to improve control and process performance. Everything is tailored to your situation and objectives.
the continuity plan delivers clear results in practice. Unplanned downtime is reduced to an absolute minimum and any disruptions are resolved more quickly. Production and deliveries become more predictable, while both administrative and operational risks decrease. In addition, you achieve sustainable returns because continuous improvement becomes part of day-to-day management, driven by data insights.
